Reference

Read These Terms Before You Start

These terms set out what you agree to when you open an account with 788wan and use our lobby, payments, or any service we run. Access and participation depend on local law and are available only in eligible regions where permitted.

Account eligibility appliesLocal law governs accessJazzCash, Easypaisa, Raast coveredChanges notified via account
788wan Read These Terms Before You Start
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page in the lobby. It connects you directly to an agent who can clarify any clause or walk you through an account-related query in real time.
Email Support Send your terms-related query to our support address shown in your account settings. We aim to respond with a specific answer, not a template, within our published response window.
Account Help Centre Log in and visit the Help section to find plain-language explanations of key clauses, wallet verification steps, and how to request a review of a decision made under these terms.
HOW WE OPERATE

How We Apply These Terms Fairly

We keep our account rules consistent and apply them the same way across every account, whether you deposit via JazzCash, Easypaisa, or Raast. If a decision is made under these terms that affects your account, you can request a review through the Help Centre.

Wallet Verification

Each payment method linked to your account — JazzCash, Easypaisa, Raast — is checked against your registered details once before your first withdrawal is approved.

Account Security

We use encrypted sessions and OTP-based login confirmation. If a login attempt looks unusual, we pause access and send a verification request to your registered mobile number.

Data Retention

We keep account and transaction records for the period required under applicable rules. You can request a summary of your own data through the Help section inside your account.

Dispute Resolution

If you believe a term has been applied incorrectly to your account, raise a dispute via live chat or email. We will review the transaction log and respond with a documented finding.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering your account, payments, and what to do when something is unclear.

Yes. Every deposit method we support — JazzCash, Easypaisa, Raast, bank transfer — falls under these terms. The wallet used must be registered in your own name.

No. We notify you through your registered account before any material change takes effect. Continuing to use the platform after that notice counts as acceptance of the updated terms.

Mismatched names on Raast or bank transfers may cause a delay or reversal. Contact support with your transaction reference and we will review it against your account details.

Log in, go to the Help section, and submit a data request. We hold account and transaction records for the period required under applicable rules and will provide a summary on request.

Reach us via live chat or the support email address listed in your account settings. Give us your account ID and the decision reference so we can pull the relevant transaction log.

Game access depends on your account status and the eligible regions permitted under local law. These terms set the conduct rules; game availability is shown live inside the lobby.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.